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IBM Domino Support

ID Technology benefit from having IBM certified Lotus Notes/Domino Administrators, with over 40 years extensive hands on experience from 1st through to 3rd line support situations.

 

During the past 20 years we have been supporting businesses that use IBM Lotus Notes and Domino along with other IBM Lotus products.

 

Our consultants understand how much it means to a business to have their Lotus Domino systems running 24 hours a day 7 days a week.

 

ID Technology is able to offer on-site or remote administration support for IBM Lotus Notes & Domino products including :-

  • IBM Lotus Notes Clients / IBM Domino Servers R3.x, 4.x, 5.x, 6.x, 7.x, 8.5

  • Lotus Sametime

  • Lotus Quickr / Quickplace

  • IBM Lotus Traveler 

  • RIM Blackberry administration

We provide support for anything from an end user Lotus Notes client issue through to full disaster recovery of a Lotus Domino servers.

 

Our services can be tailored to meet your needs, from a simple phone call to providing temporary cover or as an additional resource to your current support team.

 

Services we can offer but not limited to include some of the following:

  • Lotus Notes Client Installs / Upgrades

  • User management and user policy structuring

  • Smart upgrade provisioning

  • User security and Lotus Domino server security best practices

  • Lotus Domino server installations / upgrades

  • Server health check and preventitive maintenance

  • Server hardware migration and cross platform migration

  • Disaster recovery planning & implementation

  • Lotus Domino Server Clustering for high availability and load balancing

ID Technology can be there to help you, we can even offer 24 x 7 support if its required to guarantee that that if a problem should arise then you will have the backup/support on standby.

 

Over the years, working with IBM Lotus products we have teamed up with some outstanding partners that offer add-on software solutions to enhance your Lotus Domino environment.

 

Please see our Products page for more information relating to these products.

 

To request any assistance or discuss further how ID Technology could be of benefit to your organisation or to help enhance your lotus Domino enviroment, please Contact Us